At Bamboo Life, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, products, and services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you purchase or contact us.
• Non-Personal Information: Browser type, device information, IP address, and browsing behaviour on our website (e.g., pages visited, time spent on the site).
• Cookies: Small data files to enhance your browsing experience and analyse website traffic.

2. How We Use Your Information

We use the information collected to:

• Process and fulfil your orders.
• Improve our website, products, and customer service.
• Communicate with you about your orders, updates, promotions, or surveys.
• Prevent fraudulent activities and enhance security.
• Comply with legal obligations and regulations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

• Trusted third-party service providers who assist with payment processing, shipping, or website analytics.
• Legal authorities must comply with applicable laws, regulations, or legal processes.

4. Cookies and Tracking Technologies

Our website uses cookies to improve user experience and analyse website performance. You can manage or disable cookies through your browser settings. However, disabling cookies may impact your ability to use certain website features.

5. Data Security

We implement strict security measures to protect your personal information against unauthorised access, alteration, or disclosure. While we strive to safeguard your data, no electronic storage or transmission method is 100% secure.

6. Your Rights

You have the right to:

• Access and update your personal information.
• Request deletion of your data where legally applicable.
• Opt out of marketing communications anytime by clicking the "unsubscribe" link in our emails.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their privacy policies before providing any personal information.

8. Changes to This Policy

We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, with the "Effective Date" updated accordingly.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Email: admin@bamboo-life.com.au
Phone: +61 422 444 126
Address: Suite 7, 11-13 Pearl St, Kingscliff NSW 2487

Thank you for trusting Bamboo Life with your personal information. We are committed to protecting your privacy.